There are no hidden extras. Rates for all vehicles up to 3,500 kg and include comprehensive insurance. This is subject to an insurance excess surcharge which will be charged in the event of an accident, and which can be reduced by paying a small extra cost Collision Damage Waiver (CDW) at the time of hire.
Deposits vary depending on the type of vehicle you wish to hire. It is advisable to call us and check before picking up the vehicle, as the deposit, plus the rental charges, are paid at the time of hire. We use your deposit to cover part of the insurance excess charge in the event of an accident. Unused deposits are credited to you when the vehicle is returned. Please note that drivers with endorsements may be subject to larger deposits. Deposits held on a credit or debit card whilst released by us when your vehicle is returned may take 10 to 14 working days to be available in your account depending on your bank. If this may cause inconvenience your deposit can be paid in cash.
All vehicles up to 3,500 kg are comprehensively insured but have an insurance excess which will vary depending on the size of the vehicle, your driving record and your age. Additional named drivers will be subject to an insurance surcharge. You are responsible for any damage or loss sustained to the vehicle and are liable to pay the insurance excess in this event. Due to fluctuations, as well as the number of variables in determining the insurance excess, it is recommended that you contact us for the latest information.
Check Code Requirements, all drivers will be requested to provide a DVLA clearance code to hire a vehicle, this is so that all licences can be checked for Any points or endorsements. Please follow the link below so that you can obtain the DVLA code. Please provide this code along with your driving licence at the time of collection of the vehicle. https://www.gov.uk/view-driving-licence
Collision Damage Waiver (CDW)
In the event of an insurance claim, Collision Damage Waiver - or CDW, as it is also known which in most cases reduces your excess to £200. This can be taken out with an additional payment at the time of hire. Please note, however, that this does not cover you for negligent damage to wheels and tyres or roofs of vehicles, theft of wheels and tyres including spares, or theft of audio equipment. It is only available to drivers aged 25 and over hiring vans and commercials, (It is not available on 9 Seater Bus’s) it is also subject to the driver having a satisfactory driving record. The cost for this option can be advised at the time of hire. Windscreen damage is the hirer’s responsibility.
Under 25’s and over 70’s are subject to a £1150 excess, the CDW is not applicable to these age groups.
By credit or debit card. All major credit and debit cards are welcome, including Visa, MasterCard, and Switch. Whole or part payment of charges may be required by credit or debit card. Outstanding payments are taken from credit or debit cards.
It is very important that you contact us and let us know. We can then advise you of any additional charges and if required can arrange payment and insurance cover by debiting your credit or debit card. Alternatively additional charges can be covered by monies brought in by you at the time of extending the hire period
It's easy. Just return the vehicle to our depot, where you will be met by someone who will check the vehicle for damage. We recommend that vehicles are returned to us with the same amount of fuel as you took it out with, as any fuel we dispense will be charged for. You will be advised if any additional charge you may have to pay for any fuel or Damage at the check in point, should any extra charges be applicable you will receive a receipt for this from the hire desk staff.